ATG Baji's Privacy Policy — Your data is safe with us

ATG Baji is an international-standard online betting and gaming platform. We believe your privacy is a fundamental right. This Privacy Policy explains what information we collect, why we collect it, and how your data is kept secure.

This policy applies to the ATG Baji website, mobile app, and all related services. Our privacy policy is built in compliance with international GDPR standards and applicable local laws.

Our Privacy Policy may be updated at any time. If significant changes are made, you will be notified by email or via a platform notification. Continued use of ATG Baji after any changes constitutes your acceptance of the updated policy.

ATG Baji collects only the information necessary to provide its services and ensure security. A detailed breakdown of each data type is provided below.

ATG Baji does not collect any information beyond what is listed above. Should additional information ever be required, your consent will be obtained first.

ATG Baji uses the information it collects for the purposes listed below. We always limit our use to only what is strictly necessary.

• Account Management: To create, manage, and keep your account secure.
• Payment Processing: To process deposits and withdrawals successfully.
• Identity Verification: To fulfill KYC requirements and verify age.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Support: To resolve your complaints or queries.
• Legal Obligation: To meet the requirements of applicable laws and regulatory bodies.
• Service Improvement: To analyze usage patterns and improve the overall user experience.
• Promotional communications: To notify you of new offers and updates, only with your consent.

ATG Baji does not sell or rent your personal data. In certain limited circumstances, some information may be shared, as detailed below.

• Payment processors: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Security Partners: Limited data may be shared with trusted security partners for fraud detection and prevention.
• Legal Authority: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Business Transfers: In the event of a business restructuring or merger involving ATG Baji, data may be transferred, but the new owner will be bound by this same privacy policy.

ATG Baji uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help us recognize you and personalize your experience.

• Essential cookies: Without these, the platform cannot function — they are essential for login sessions and security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics cookies: Used to monitor and improve site performance.
• Security Cookies: Used to detect suspicious activity.

You can disable non-essential cookies through your browser settings. Keep in mind that turning off certain cookies may limit some features of the platform.

ATG Baji uses industry-leading technology and practices to keep your data secure.

• SSL/TLS Encryption: All communications on the website and app are secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is encrypted using AES-256.
• Two-factor authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Firewall protection: Advanced firewall and DDoS protection is active.
• Regular Audits: System audits conducted at least twice a year by independent third-party security experts.
• Staff Training: ATG Baji staff receive regular training on data protection.

ATG Baji respects your data rights. Each of the following rights may be exercised by you at any time.

ATG Baji does not retain your data longer than necessary. The retention period for each type of data is outlined below.

• Account information: For the duration the account is active, and up to 5 years after closure (as required by law).
• Transaction Data: Up to 7 years maximum, as required by financial regulators.
• KYC documents: Up to 5 years after account closure.
• Log data: Up to 12 months.
• Communication history: Up to 2 years after a support issue is resolved.

After the retention period, data is securely deleted or anonymized so it can no longer be linked to you.

ATG Baji strictly follows its child protection policy. Our platform is completely prohibited for anyone under the age of 18.

• ATG Baji never knowingly collects information from minors.
• Any account identified as belonging to a minor is closed immediately.
• Parents or guardians may contact us to inquire about or close a child's account.
• Age is verified at registration, and identity documents may be requested if there is any doubt.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us using the contact details below.

• Email: support@atg-baji.com — For privacy-related requests, include "Privacy Request" in the subject line.
• Help Center: our Help Center Chat with us directly via live chat.
• Response time: Standard requests are responded to within 7 business days; data rights requests within 30 business days.